Our Policies

Warranty

We guarantee our jewelry forever against defects in workmanship or materials.

We will repair or replace our jewelry, unconditionally and without charge, if the defect is due to workmanship or materials.

Click here to contact us about warranty service.

Shipping

Orders above $250.00 (not including tax) enjoy free domestic shipping.

Orders above $1,000.00 (not including tax) enjoy free international shipping.

Returns

No Refunds. No Exchanges. At Emperor Jewelry's sole discretion, returns in original condition with the original sales receipt, box(es) and warranty(s) may be accepted for store credit only. No returns on custom designs.

All sales are final on special ordered, personalized and engraved merchandise and on jewelry that has been sized or altered in length.

We Buy Precious Scrap Metals

Ask about our scrap precious metal buyback program!

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Here are some examples of gold and jewelry that we regularly purchase from our customers: