To send us your jewelry for repair or refurbishment, please package it securely with instructions containing the following information:

When we return your jewelry to you, please ensure that someone will be available at your provided street address to sign for your delivery.

Please insure your package appropriately and send it with tracking confirmation to:
Emperor (for security, do not write "Jewelry" on your box)
P.O. Box 426
Aiea, HI  96701

Our Customer Service department will contact you with their estimate of time, cost (for non-warranty repairs) and return shipping expense.

Click here to contact us.